Return and Refund Policy

Return & Refund Policy

Last Updated: [19 Feb 2025]

At [Ardi-GAdgets], we prioritize customer satisfaction and aim to provide high-quality products. If you are not fully satisfied with your purchase, you can request a return or refund under the following conditions:

1. Eligibility for Returns

• Returns are accepted within 7 days of receiving the order.

• The product must be unused, in its original packaging, and include all accessories and tags.

• Items that are damaged, used, or altered will not be accepted for return.

• Certain products, including personal care items, customized products, and clearance items, are non-returnable.

2. How to Initiate a Return

• Contact us at [arnaz.9354@gmail.com] with your order number and reason for return.

• We will provide return instructions, and the customer will be responsible for return shipping costs.

• After receiving and inspecting the returned item, we will update you on the status of your request.

3. Refund Policy

• Refunds are only issued for approved returned items.

• Refunds will be provided as store credit or replacement (cash refunds are not available for COD orders).

• If a product arrives damaged or defective, notify us within 24 hours of delivery with supporting photos/videos.

4. Exchange Policy

• Exchanges are available for size or product replacements if the requested item is in stock.

• The customer is responsible for shipping costs for exchanges.

5. Order Cancellation

• Orders can be canceled before shipment only.

• Once an order is dispatched, it cannot be canceled.

6. Incorrect or Undelivered Orders

• If you receive an incorrect or incomplete order, notify us within 24 hours for a resolution.

• If an order is undelivered due to an incorrect address provided by the customer, re-shipping charges will apply.

For further assistance, please contact us at [arnaz.9354@gmail.com].

Thank you for shopping with [Ardi-Gadgets]!